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 B e s t  P r a c t i c e List of Best Practices Sector wise    
   

Submit: You are requested to send us information on all good practices by filing-up the enclosed Best Practices Form - 1 and sending it back by e-mail to vdhar@niua.org and nsur@niua.org

Download Best Practices Format to send entries

Categories

Sectors/ Services

Urban Reforms

Public Private Participation (PPP)

Urban Poverty

Developments of Heritage Areas

Disaster Management

Urban Renewal

Environment

ICT Infrastructure

Best Practices under JNNURM

International Best Practices 

Publications on Best Practices

 

Best Practice News:

(ADB) Asian Development Bank

Part 1:  Urban Innovations and Best Practices: Urban Development Policy of India (Part 1) - Mobility of People by Bus Rapid Transit, April 2010

Part 2:  Urban Innovations and Best Practices: Urban Development Policy of India (Part 2) - Corridor Densification by Floor Space Index-linked Land Use Control and Infrastructure Financing Mechanism, April 2010
 
Urban Local Bodies (ULBs) have initiated reform processes to improve the level of urban governance. While numerous ULBs are introducing change initiatives some of which are extremely progressive and impressive, these are being taken in isolation and without sharing the benefits of their experiences with others. Some of these urban initiatives have been enlisted below for your reference.
       

Best Practice

State City Government Body/ ULBs Recognition Replication
  Services/ Sectors (SSS)
Top Public Transport System (PT)                                                                                            
   

A PPP Model for underground car parking system

 

(BP Code)

West Bengal Kolkata Kolkata Municipal Corporation The KMCs multilevel underground car parking system at Lindsay Street can be replicable in other mega cities also.
 

City Bus Service in Surat on PPP Basis 

(SSS-PT-3##-0815-0209)

Gujarat Surat Surat Municipal Corporation Award of excellence in best PPP practices in urban mobility, first prize, Conference and Exhibition in Urban Mobility, 3-5th December 2008, New Delhi. Baroda, Gujarat

Grade Separated facility at Pune Railway Station connecting City & Inter State Bus Terminal with Multilevel Parking Plaza 

Presentation

(SSS-PT-###-1635-0209)

Maharashtra Pune Pune Municipal Corporation    
 

Automated Parking System

(SSS-RD-1.1-1424-0509)

 Karnataka Bangalore Bangalore Mahanagar Palike   The new parking system implemented at Brigade Road has been a role model for similar initiatives in many cities in India
Top Roads/ Flyover (RD)
 

PPP IN STREET LIGHTING

(SSS-RD-3##-0102-0109)

Andhra Pradesh Vijayawada Vijayawada Municipal Corporation    
 

Private Partnership in recurring and maintenance costs by Local Self Government Body

(PPP-##-1.2-0866-0209)

Gujarat Mahesana Mahesana Nagarpalika    
 

Innovative Techniques in Construction of Footpaths

(SSS-RD-###-1424-0209)

Karnataka Bangalore Bangalore Mahanagar Palike    
 

Street Lightening for Energy Conservation

(SSS-RD-8##-1424-0209)

Karnataka Bangalore Bangalore Mahanagar Palike The Energy Conservation Act in August 2001 envisages to create conditions for the emergence of independent ESCOs (Energy Service Company) as a viable business model. This can be replicated in many towns and cities in India as similar kind of conditions prevail everywhere and thus reduce energy consumption and green house gas emissions further.
 

Provision of Road Infrastructure

(SSS-RD-###-1667-0209)

Maharashtra Baramati Maharashtra Road
Development Corporation (MSRDC)
   
 

Station Area Traffic Improvement

(SSS-RD-###-1635-0209)

Maharashtra Pune  Pune Municipal Corporation    
 

Public-Private Partnership for Road Infrastructure Development

(SSS-RD-3##-0812-0509)

 Gujarat Ahmedabad Ahmedabad Municipal Corporation   The PPP model with variations for development of road infrastructure is being used for several other infrastructure projects by urban local bodies in India such as redevelopment of markets, for design, construction, operation and maintenance of compost pants for solid waste and landfills among others.
   

Automated Parking System

(SSS-RD-1.1-1424-0509)

 Karnataka Bangalore Bangalore Mahanagar Palike   The new parking system implemented at Brigade Road has been a
role model for similar initiatives in many cities in India
Top Sewerage/ Drainage (SD)
   

Urban Poor Community Participation for Improved Sanitation

 

(BP Code)

Maharashtra Mumbai Municipal Corporation of Greater Mumbai (MCGM)   MCGM has already approved the next phase of Slum Sanitation Programme (SSP).
 

Green Energy Generation from Sewerage Gas

(SSS-SD-8##-0815-0209)

Gujarat Surat Surat Municipal Corporation   STPs at Singanpore, Karanj and Bhatar at Surat Municipal Corporation
 

Inter Governmental Convergence For Integrated Sewerage System

(SSS-SD-2##-2140-0209)

Orissa Bhubaneswar Bhubaneswar Municipal Corporation    
 

Development and Management of Water Supply and Sewerage System at Sector-V [Part II] under Naba Diganta Industrial Township Authority (NDITA) at Salt Lake City, Kolkata

(SSS-SD-1.5-3065-0209)

West Bengal Kolkata Kolkata Municipal Corporation    
   

Diversion of domestic sewage for improving urban lake water quality

(SSS-SD-8##-1526-0509)

Madhya Pradesh Bhopal Bhopal Municipal Corporation    
Top Solid Waste Management (SW)
 

Composting of MSW in Ahmedabad Through PPP Model

 

(BP Code)

Gujarat Ahmedabad Ahmedabad Municipal Corporation   
   

Participatory Approach towards Resolution of Urban Issues

 

(BP Code)

Maharashtra Mumbai Municipal Corporation of Greater Mumbai (MCGM)   MCGM concept of Advance Locality Management (ALM) involving residents' associations has led to multiplying the scope of work of an ALM beyond the scope originally envisaged.
   

IT-enabled Solid Waste Management System

 

(BP Code)

Andhra Pradesh Hyderabad Greater Hyderabad Municipal Corporation (GHMC)

(Formerly MCH)

  The overall, efficient strategy for SWM implemented by the GHMC including privatization and e-management, lends itself to easy implementation and replication for cities throughout India that face similar SWM challenges
   

Using technology for efficient solid waste management

 

(BP Code)

Delhi Delhi Municipal Corporation of Delhi (MCD)   GPS based system can be easily adopted to the service requirement of the city government towards enhancing its efficiency, accountability and its credibility
 

100 % Door-to-Door Collection of Solid Waste and Employment of Poor Urban Women

(SSS-SW-4##-0868-0409)

Gujarat Jetpur Jetpur Navagadh Municipality    
 

WASTE PROCESSING PLANT THROUGH PUBLIC PRIVATE PARTNERSHIP

(SSS-SW-3##-0814-0209)

Gujarat Rajkot Rajkot Municpal Corporation   Bhavnagar Municipal Corporation and Jamnagar
Municipal Corporation
 

Installation of Centralized Bio-medical Waste Treatment Facility on BOOT basis

(SSS-SW-8##-0815-0209)

Gujarat Surat Surat Municipal Corporation Dubai International Award, 2006 Udaipur and Ranchi
 

Door to Door Refuse / Garbage Collection System

(SSS-SW-###-0815-0209)

Gujarat Surat Surat Municipal Corporation This best practice is discussed in all the nationwide seminars related to MSW
& appreciated in all forums.
 
 

Advance Locality Management Programme

(SSS-SW-8##-1631-0209-0)

Maharashtra Mumbai Municipal Corporation of Greater Mumbai (MCGM)    
 

Public Private Partnership for Scientific Management of Landfill Sites of Mumbai

(SSS-SW-8##-1631-0209-1)

Maharashtra Mumbai Municipal Corporation of Greater Mumbai (MCGM)    
Top Water Supply (WS)
 

Operation and Maintenance Practices in Water Supply System

(SSS-WS-###-0815-0209-0)

Gujarat Surat Surat Municipal Corporation
  • National Urban Water Awards 2008
  • State Government of Gujarat, August 2006
  • Indian Water Works Association, August 2006
  • Municipal Corporation of Greater Mumbai
  • Jamnagar Municipal Corporation
  • Pune Municipal Corporation
  • Rajkot Municipal Corporation
  • Gujarat Water Supply & Sewerage Board, etc.
 

Water Quality Monitoring system in water supply in Surat City

(SSS-WS-###-0815-0209-1)

Gujarat Surat Surat Municipal Corporation 1st National Urban Water Awards 2008
  • Municipal Corporation of Greater Mumbai
  • Jamnagar Municipal Corporation
  • Pune Municipal Corporation
  • Rajkot Municipal Corporation
  • Gujarat Water Supply & Sewerage Board, etc.
 

Borewell Automation System

(SSS-WS-###-0917-0109)

Haryana Faridabad Faridabad Municipal Corporation    
 

Rain Water Harvesting

(SSS-WS-8##-1469-0209)

Karnataka Hosadurga Town Hosadurga Town Municipal Council    
 

Urban Water Sector Improvement Project (KUWSIP)

(SSS-WS-###-1400-0209)

Karnataka Belgaum, Gulbarga and Hubli- Dharwad ULBs at Belgaum, Gulbarga and Hubli-Dharwad    
 

Rain Water Harvesting (RWH)

(SSS-WS-8##-1631-0209)

Maharashtra Mumbai Mumbai Municipal Corporation    
 

Pilot 24X7 Water Supply Project

(SSS-WS-###-1632-0209)

Maharashtra Nagpur Nagpur Municipal Corporation    
 

Successful Implementation of Pilot Project for 24/7 Water Supply Zone

(SSS-WS-###-1670-0209)

Maharashtra Pimpri Chinchwad Pimpri Chinchwad Municipal Corporation    
User Charges for Water Supply Pune Municipal Corporation  (URF-##-###-1635-1109) Maharashtra Pune Pune Municipal Corporation
   

Issues in introducing a realistic water pricing regime in urban local bodies

(SSS-WS-###-1528-0509)

Madhya Pradesh Jabalpur Jabalpur Municipal Corporation    
 

Development and Management of Water Supply and Sewerage System at Sector-V [Part II] under Naba Diganta Industrial Township Authority (NDITA) at Salt Lake City, Kolkata

(SSS-SD-1.5-3065-0209)

West Bengal Kolkata Kolkata Municipal Corporation    
Top  Urban Reforms (URF)
Implementation of Enterprise Resource Planning (ERP) Solution, Common Service Center & MIS Reforms At Municipal Council Kurali, Punjab 

(BP Code)

Punjab  Kurali Municipal Council Kurali     
  Computer-Aided Administration of Registration Department (CARD) S (URF-##-###-0100-1109) Andhra Pradesh  Andhra Pradesh  State Government     
  Property Taxation Greater Hyderabad Municipal Corporation    (URF-##-###-0101-1109) Andhra Pradesh  Hyderabad Hyderabad Municipal Corporation     
  Online assessment and payment for property tax

 

BP Code 

Delhi Delhi Municipal Corporation of Delhi (MCD)   On-line self assessment of property taxes and payment is a convenient tool to assist in transparent and accurate computing of taxes and can be replicated in other cities
  E governance of Ahmedabad Municipal Corporation (AMC) (URF-##-###-0812-1109-2) Gujarat Ahmedabad Ahmedabad Municipal Corporation    
  Property Taxation Ahmedabad Municipal Corporation State/City: Gujarat/Ahmedabad BP Code: (URF-##-###-0812-1109) Gujarat Ahmedabad Ahmedabad Municipal Corporation    
 

Property Tax Reform

(URF-##-###-0812-0208)

Gujarat Ahmedabad Ahmedabad Municipal Corporation         
  Implementation of the Web-Based Online Building Plan Approval System Surat Municipal Corporation (URF-##-###-0815-1109) Gujarat Surat Surat Municipal Corporation    
   

Development of Software for Computerized Tax Administration

(URF-##-###-0871-0408)

Gujarat Upleta Upleta Municipality      
   

ACCOUNTING REFORMS IN URBAN LOCAL BODIES

(URF-##-###-1400-0209)

Karnataka   Urban Local Bodies    59 ULBs in 2006 & 69 ULBs in 2007
  MUNICIPAL REFORMS INITIATIVES GOVERNMENT OF KARNATAKA

(URF-##-###-14##-1109)

Karnataka Urban Local Bodies      
  Registration of Property Document Karnataka State Government  (URF-##-###-1400-1109) Karnataka  Urban Local Bodies      
  Property Taxation Bruhat Bengaluru Mahanagara Palike (URF-##-###-1424-1109) Karnataka Bengaluru Bruhat Bengaluru Mahanagara Palike    
 

Decentralised Administration

(URF-##-###-1472-0209-1)

Karnataka Hubli- Dharwad Hubli-Dharwad Municipal Corporation      
 

24 Hours Control Room for Redressal of Public Grievances 

(URF-##-###-1472-0209-2)

Karnataka Hubli- Dharwad Hubli-Dharwad Municipal Corporation      
 

Transparency in Expenditures

(URF-##-###-1472-0209-3)

Karnataka Hubli-  Dharwad Hubli-Dharwad Municipal Corporation      
  E-Suvidha - e-Governance Initiatives Pimpri Chinchwad Municipal Corporation   BP Code: (URF-##-###-1670-1109) Maharashtra Pimpri Chinchwad Pimpri Chinchwad Municipal Corporation    
  Online Tendering Application: e-Governance Initiatives Pimpri Chinchwad Municipal Corporation State/City: Maharashtra/ Pimpri Chinchwad BP Code: (URF-##-###-1670-1109-2) Maharashtra Pimpri Chinchwad Pimpri Chinchwad Municipal Corporation  
  SMS and Web-Based Complaint Monitoring System Pimpri Chinchwad Municipal Corporation  (URF-##-###-1670-1109-3) Maharashtra Pimpri Chinchwad Pimpri Chinchwad Municipal Corporation    
  Streamlining of Building Plan Approval Process Pune Municipal Corporation  (URF-##-###-1635-1109-2) Maharashtra Pune Pune Municipal Corporation    
  User Charges for Water Supply Pune Municipal Corporation  (URF-##-###-1635-1109) Maharashtra Pune Pune Municipal Corporation    
  Rationalization of Stamp Duty Orissa State  (URF-##-###-21##-1109) Orissa Urban Local Bodies    
  Improved Financial Management of Bhubaneswar Municipal Corporation

(URF-##-###-2140-1109)

Orissa Bhubaneswar Bhubaneswar Municipal Corporation  
 

Inter Governmental Convergence For Integrated Sewerage System

(SSS-SD-2##-2140-0209)

Orissa Bhubaneswar Bhubaneswar Municipal Corporation      
  GIS SURVEY OF MORADABAD NAGAR NIGAM (City Corporation)   (URF-##-###-2873-1109) Uttar Pradesh Moradabad  Moradabad Nagar Nigam (City Corporation)    
  Property Tax Kanpur Municipal Corporation  (URF-##-###-2857-1109) Uttar Pradesh Kanpur Kanpur Municipal Corporation    
Top Public Private Participation (PPP) 
   

Participatory Approach towards Resolution of Urban Issues

 

(BP Code)

Maharashtra Mumbai Municipal Corporation of Greater Mumbai (MCGM)   MCGM concept of Advance Locality Management (ALM) involving residents' associations has led to multiplying the scope of work of an ALM beyond the scope originally envisaged.
   

A Strategy for Redevelopment of Municipal Market

(BP Code)

West Bengal Kolkata Kolkata Municipal Corporation
   

A PPP Model for underground car parking system

 

(BP Code)

West Bengal Kolkata Kolkata Municipal Corporation The KMCs multilevel underground car parking system at Lindsay Street can be replicable in other mega cities also.
   

Private Partnership in recurring and maintenance costs by Local Self Government Body

(PPP-##-1.2-0866-0209)

Gujarat Mahesana Mahesana Nagarpalika    
 

WASTE PROCESSING PLANT THROUGH PUBLIC PRIVATE PARTNERSHIP

(SSS-SW-3##-0814-0209)

Gujarat Rajkot Rajkot Municpal Corporation   Bhavnagar Municipal Corporation and Jamnagar
Municipal Corporation
 

Installation of Centralized Bio-medical Waste Treatment Facility on BOOT basis

(SSS-SW-4##-0815-0209)

Gujarat Surat Surat Municipal Corporation Dubai International Award, 2006 Udaipur and Ranchi
 

City Bus Service in Surat on PPP Basis

(SSS-PT-3##-0815-0209)

Gujarat Surat Surat Municipal Corporation Award of excellence in best PPP practices in urban mobility, first prize, Conference and Exhibition in Urban Mobility, 3-5th December 2008, New Delhi. Baroda, Gujarat
 

Community Participation at Faridabad Municipal Corporation

(PPP-##-###-0917-0109)

Haryana Faridabad Faridabad Municipal Corporation    
 

Children's Movement for Civic Awareness

(PPP-##-###-1472-0209)

Karnataka Hubli-Dharwad Hubli-Dharwad Municipal Corporation   This BP is a replication from the Bangalore Municipal Corporation
 

PPP IN STREET LIGHTING

(SSS-RD-3##-0102-0109)

Andhra Pradesh Vijayawada Vijayawada Municipal Corporation    
 

Public-Private Partnership for Road Infrastructure Development

(SSS-RD-3##-0812-0509)

 Gujarat Ahmedabad Ahmedabad Municipal Corporation   The PPP model with variations for development of road infrastructure is being used for several other infrastructure projects by urban local bodies in India such as redevelopment of markets, for design, construction, operation and maintenance of compost pants for solid waste and landfills among others.
Top  Urban Poverty (UPY)
   

Urban Poor Community Participation for Improved Sanitation

 

(BP Code)

Maharashtra Mumbai Municipal Corporation of Greater Mumbai (MCGM)   MCGM has already approved the next phase of Slum Sanitation Programme (SSP).
   

Joy of Learning - 

An Initiative in Primary Education

 

(BP Code)

Tamil Nadu Chennai Chennai Municipal Corportaion (CMC)   This initiative could be replicated in primary schools of other ULBs as well.
   

Mainstreaming Healthcare for under privilege women

 

(BP Code)

Tamil Nadu Chennai Chennai Municipal Corportaion (CMC)   This project is to be extended to all the 93 health posts, thereby targeting 1,83,152 women living in the urban slums of Chennai. Most city governments have a huge existing primary health infrastructure and the same can be utilised for providing alternative services to citizen
 

100 % Door-to-Door Collection of Solid Waste and Employment of Poor Urban Women

(SSS-SW-4##-0868-0409)

Gujarat Jetpur Jetpur Navagadh Municipality    
 

Dattak Vasti Yojana

(UPY-##-8##-1631-0209)

Maharashtra Mumbai Municipal Corporation of Greater Mumbai    
 

INITIATIVES FOR URBAN POOR - M.C.G.M. EMPLOYEES

(UPY-##-###-1631-0209)

Maharashtra Mumbai Municipal Corporation of Greater Mumbai    
Top Development of Heritage Areas (DHA) 
 

 

         
Top Disaster Management (DMT)
 

Emergency Operations Center

(DMT-##-###-1631-0209)

Maharashtra Mumbai Mumbai Corporation of Greater Mumbai    
Top Urban Renewal (URN)
 

Urban Renewal: Development of the Sabarmati Riverfront

(URN-##-8##-0812-05-09)

 Gujarat Ahmedabad Ahmedabad Municipal Corporation    
Top Environmental (ENV)
 

Installation of Centralized Bio-medical Waste Treatment Facility on BOOT basis

(SSS-SW-8##-0815-0209)

Gujarat Surat Surat Municipal Corporation Dubai International Award, 2006 Udaipur and Ranchi
 

Green Energy Generation from Sewerage Gas

(SSS-SD-8##-0815-0209)

Gujarat Surat Surat Municipal Corporation   STPs at Singanpore, Karanj
and Bhatar at Surat Municipal Corporation
 

Rain Water Harvesting

(SSS-WS-8##-1469-0209)

Karnataka Hosadurga Town Hosadurga Town Municipal Council    
 

Street Lightening for Energy Conservation

(SSS-RD-8##-1424-0209)

Karnataka Bangalore Bangalore Mahanagar Palike The Energy Conservation Act in August 2001 envisages to create conditions for the emergence of independent ESCOs (Energy Service Company) as a viable business model. This can be replicated in many towns and cities in India as similar kind of conditions prevail everywhere and thus reduce energy consumption and green house gas emissions further.
 

Rain Water Harvesting (RWH)

(SSS-WS-8##-1631-0209)

Maharashtra Mumbai Mumbai Municipal Corporation    
 

Advance Locality Management Programme

(SSS-SW-8##-1631-0209-0)

Maharashtra Mumbai Municipal Corporation of Greater Mumbai (MCGM)    
      

Dattak Vasti Yojana

(UPY-##-8##-1631-0209)

Maharashtra Mumbai Municipal Corporation of Greater Mumbai    
 

Public Private Partnership for Scientific Management of Landfill Sites of Mumbai

(SSS-SW-8##-1631-0209-1)

Maharashtra Mumbai Municipal Corporation of Greater Mumbai (MCGM)    
   

Idol immersion activities and their management in water bodies

(ENV-##-###-1526-0509)

Madhya Pradesh Bhopal Bhopal Municipal Corporation    
 

Diversion of domestic sewage for improving urban lake water quality

(SSS-SD-8##-1526-0509)

Madhya Pradesh Bhopal Bhopal Municipal Corporation    
 

Urban Renewal: Development of the Sabarmati Riverfront

(URN-##-8##-0812-05-09)

 Gujarat Ahmedabad Ahmedabad Municipal Corporation    
Top ICT Infrastructure (ICT)
 

 

         

 

 
 

 

   
 

 

           
     

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